Remote Monitoring

SUPPORT AND SERVICE FOR INTERNAL IT DEPARTEMENT

Our remote monitoring can check a wide range of components and services on your Internet-facing IT infrastructure and network, such as routers, firewalls etc. This serivce can also be used to monitor systems and network services run by your third-party suppliers, providing services such as DNS servers, external mail servers or Web servers.

What are the business benefits?

  • Know when you have a system outage, such as your Web site or e-mail, before your employees and customers do.
  • Monitor the performance of your third-party suppliers, in relation to their service level agreement (SLA).
  • Monitor the performance and responsiveness of your IT systems.

Key features

  • Alert to email
  • Phone call on fail during office hours
  • Online access to real-time monitoring reports
  • Scheduled reports on system performance
  • Fix issues before they happen

We also watch the event logs of the server which it is monitoring and will pick up any events which could lead to system failure - imminently or in the future. These are then flagged to us and we will take the necessary steps to fix the issue, before it leads to a serious failure or system outage.

Price: USD/CAD $69/Hour or $8999/Month or a Negotiable Max Number